Session Hairdressing Q&A On #HairHour

I’ve got to say that I was looking forward to this weeks #HairHour – a Q&A with @SydHayesHair on session hairdressing. However, I was sort of gravely disappointed because Syd Hayes didn’t follow the normal Twitter chat convention of using the bloody #HashTag! In the end I had to poke around for Syd’s insightful and razor-sharp answers.

Twitter chats are usually far too frenetic to miss out the hashtags: use a tool like ‏tweetchat.com or ‏tchat.io, they make it much easier to follow and participate, and they automatically include the hashtag at the end, so you won’t forget.

When you use the hashtag everyone can enjoy your wonderful tweet and at the same time you are helping to promote #HairHour – Spread The Love.

(BTW, that wasn’t a criticism aimed at Syd, just a general comment for anyone on #HairHour!)

Anyway, I thought I would gather the questions here and write My answers! If you want to read Syd Hayes’ answer, just click on the Tweet!

Q1: With the amount of stylists interested in branching into session work, what are your must haves to make it?

Talent is number one, fortitude and commitment follow close behind. And even though You are solely responsible for the hair, the ability to work within a creative team, and a bloody thick skin – you are going to get criticism; session hairdressing isn’t all fun. Yeah, it is!

Q2: What is it about session work that inspired you to pursue it as a career?

I’d been on very many sessions with Robert Lobetta as his ‏Junior at Ricci Burns – getting out of the salon was vital for my sanity. I must also mention Leon Hammé, whom I found extremely inspirational. Session hairdressing seemed a natural progression.

Q3: Being a salon director how do you how do you manage balancing your session and salon work?

One doesn’t need to be a salon director, session hairdressing is all about time management. Get yourself organised, being late is never an option!

Q4: Do you find the skills learnt in the salon are easily transferable to the session world?

Of course! It’s just that session hairdressing tends to be high speed, precision hair dressing – One never cuts a models hair during a session (maybe the odd fringe).

Q5: What qualities do you need to possess to survive and thrive in such a busy industry?

I totally agree with Syd Hayes, "Positivity and dedication! Be open to change in your work, adapt and adjust. Sometimes trying new things in a different way can work."

Also, the ability to watch, listen and understand. It’s not just a matter of keeping ones finger on the pulse of fashion, it’s more a matter of surfing the wave of fashion!

Q6: Where do you see hair trends going this upcoming season?

My styles predictions for 2015 posted on 18 January 2015 say: Finely highlighted with natural glossy highlights and lowlights mainly Blonde. Short bobs with a slightly 1980s to 1990s coupe sauvage-esque, dishevelled look that have a geometric precision that is out of place in today’s world. I was very happy with this prediction as it suits my style of hairdressing: a flowing precisionist hair-cutting technique! Precision cut short fringes.

What Happened To Fashion Photographer Rod Delroy?

Photographer Rod Delroy | Model: Kate Dowson | Hair: Ian Robson | Way In - Harrods 7 August 1981

Photographer: Rod Delroy. Model: Kate Dowson. Hair: Ian Robson.
Fashion: Way In at Harrods. Friday 7 August 1981.
A Scanned Polaroid Photograph from my collection.

I only worked with the wonderful fashion photographer Rod Delroy about a dozen times. First time was in 1976 for The Evening Standard – funnily enough the last time was in 1981 also for an editorial in The Evening Standard.

A memorable session with Rod was a promotional shoot for Way In – Way In was an in-store fashion boutique/department at Harrods.

I suppose, if I remember correctly, the session was our attempt to pay homage to, and add some sophistication and change to the ever dwindling New Romantics fashion scene, which by August 1981 was getting past its best – Spandau Ballet meets Edgar Degas!

I’ve a strong feeling that Delightful Delroy has pegged out – if you know what has happened to the fashion photographer Rod Delroy, Please Let Me Know

Why do only 17% of clients return to salons regularly

Bruno's book of haircutting

PhorestSalonSoftware – @thephorestword tweeted during #hairhour:

Well it really is a staggering statistic – I replied listening to my gut feeling, “Quality of work?” And when I say quality of work, I’m thinking; why would a client who’s happy with her haircut want to change her hairstylist?

Jump back in time to the mid to late 1970s, I was working at Ricci Burns in the King’s Road, Chelsea, London and I thought that hairdressers in the provinces (everywhere outside London) were rubbish! Sounds very snobby, judgemental and biased – I know, but it was born out of some personal experience. My clients demanded excellence, their careers often revolved around their appearance, an inferior, sloppy hairdo would not have been accepted. On the other hand, the demand for a high quality hairdo in the provinces didn’t appear to be there; dare I say that clients in the provinces (the general public) wouldn’t’ve even recognised a good haircut in 1976 – yeah, I know that’s a massive generalisation, but what I’m talking about is a demand that drives hairdressing standards.

For me, this whole journey starts in the period between 1970 and the late 1980s, maybe it was when Vidal Sassoon created his line of hair-care products in the early 1970s? Most London salons had their own line of ‘self’ branded hair-care products for sale, but I think Vidal Sassoon was the first to go into major production (with Helen of Troy Corporation), selling in the USA and Europe in 1980. This was the beginning of celebrity hairdresser branded hair-care and beauty products. John Frieda, another big name in the UK, followed suit in the late 1980s. Today there are a plethora manufactured by global beauty companies like: Procter & Gamble (Vidal Sassoon), L’Oréal (Jean-Louis David), Estée Lauder (Bobbi Brown – Makeup Artist) and Unilever (Tigi for hair salons, Toni & Guy)…

Then there was Toni & Guy who franchised their business in the late 1980s – obviously they had their own branded hair-care products! In my view, it was Toni & Guy who not only improved hairdressing standards in the provinces, but also pushed up the price of hairdressing, and they increased competition on the high street. I won’t talk about Unisex (1960s), but that too plays a part.

Over the last five years or so we’ve seen the massive rise of social media which has had a profound impact on television, celebrity culture, mainstream journalism and of course the general public. The image of the self, including the selfie and user-generated photos, take on a new meaning and importance – everyone and anyone can suddenly become a celebrity by going ‘viral’! The public demand for high quality hairdressing hasn’t only arrived, but it may have exceeded the supply! Hence, “Only 17% of clients returned to the salons more than twice.” …The general public aren’t getting the celebrity service they now demand, so they are looking elsewhere for better. They are salon hopping! Actually, they should be complaining.

There is another explanation though:

Firstly, I’m always very suspicious about surveys and survey results & analysis. Phorest, who conducted the survey and who asked the question, are a salon software business – so they do have a vested interest and they will have an angle! I’ve a strong feeling they will say that if you use the Phorest Salon Software, you will be able to identify what’s going wrong and grow your business?

With greater competition on the High Street, salon owners are under more pressure to maximise their income from floor space, so they are renting out chairs to freelance hairstylists, therefore these salons may only be able to accommodate a ‘walk in off the street’ clientèle? …Walk-in clients are not usually regular and loyal. It all depends on the freelance to experienced staff member ratio.

And don’t forget the old adage, “a hairdressing salon is only as good as its worst stylist!”

Cover Image: Bruno’s book of haircutting (Couper les cheveux soi-même) by Bruno Pittini. Copyright & published 1976, this edition by Sphere Books 1979 – My copy is the last one left (I think). The book is a step-by-step guide to cutting your own hair, so, if you’re tired of expensive visits to the hairdresser…

Bruno Pittini (deceased) and I did a couple of fashion shows together in Paris in 1980/81.